Product Managers play a key role in defining early customer segments and product opportunities while contributing to the long-term plan for this high-growth line of business.

In this role you will drive initiatives to bolster our security posture, maintain our SOC 2 compliance, build out IAM/CIAM capabilities, and empower cross-functional teams with accurate and accessible data in order to enhance our unified customer experience

Here’s How You Make an Impact:

• Strategic Product Leadership:
• Lead the planning, scoping, and prioritization of projects to achieve key business outcomes, aligning with the organization’s strategic goals and establishing clear objectives and key results (OKRs).
• Align with product leads on strategic goals, corresponding initiatives, execution progress, and KPI tracking.
• Effectively communicate product updates and strategic direction to your team and a wide range of stakeholders.
• Security and Compliance Focus:
• Strengthen security measures (e.g., two-factor authentication, suspicious activity detection) to protect both internal and external users.
• Deliver initiatives that support and maintain SOC 2 and HIPPA compliance.
• Enhance Identity and Access Management (IAM) and Customer Identity and Access Management (CIAM) capabilities to improve security, mitigate unauthorized access, and elevate user experiences.
• Customer-Centric Development: Collaborate closely with teammates in product, design, engineering, customer success, financial services operations, and data, leveraging your understanding of the fintech/financial services domain.
• Enhance Customer Success tooling for more efficient and responsive support.
• Versed in customer and market research, methodically understanding customer needs, market trends, and competitive landscapes.
• Cross-Functional Collaboration & Partnerships:
• Collaborate with Engineering, Customer Success, Marketing, Risk & Compliance, Finance, Partnerships, and other product teams to deliver on initiatives.
• Own and develop related third-party relationships and partnerships.
• Work through technical capabilities and constraints and assess opportunities.

You Thrive Here By Possessing the Following:

• A College or University degree in STEM3+ years of previous experience in software product management from where you were part of conception to launch and growth.
• Proven ability to distill information from customer and market research and use it to define and prioritize the product roadmap.
• Previous experience using and interpreting SQL from a database.
• Ability to build compelling narratives and communicate effectively with customers, engineers, and other stakeholders.
• Demonstrated experience with security and compliance related product work. A strong understanding of IAM/CIAM concepts.
• Experience designing user onboarding flows and processes.
• A passion for helping micro and small businesses enhance their business and financial acumen