Product Manager
Toronto, Ontario
Product – Product /
Full-time /
Remote
We believe small businesses are at the heart of our communities, and championing them is worth fighting for. We empower small business owners to manage their finances fearlessly, by offering the simplest, all-in-one financial management solution they can't live without.
Product Managers play a key role in defining early customer segments and product opportunities while contributing to the long-term plan for this high-growth line of business.
In this role you will drive initiatives to bolster our security posture, maintain our SOC 2 compliance, build out IAM/CIAM capabilities, and empower cross-functional teams with accurate and accessible data in order to enhance our unified customer experience
Here’s How You Make an Impact:
- Strategic Product Leadership:
- Lead the planning, scoping, and prioritization of projects to achieve key business outcomes, aligning with the organization's strategic goals and establishing clear objectives and key results (OKRs).
- Align with product leads on strategic goals, corresponding initiatives, execution progress, and KPI tracking.
- Effectively communicate product updates and strategic direction to your team and a wide range of stakeholders.
- Security and Compliance Focus:
- Strengthen security measures (e.g., two-factor authentication, suspicious activity detection) to protect both internal and external users.
- Deliver initiatives that support and maintain SOC 2 and HIPPA compliance.
- Enhance Identity and Access Management (IAM) and Customer Identity and Access Management (CIAM) capabilities to improve security, mitigate unauthorized access, and elevate user experiences.
- Customer-Centric Development:Collaborate closely with teammates in product, design, engineering, customer success, financial services operations, and data, leveraging your understanding of the fintech/financial services domain.
- Enhance Customer Success tooling for more efficient and responsive support.
- Versed in customer and market research, methodically understanding customer needs, market trends, and competitive landscapes.
- Cross-Functional Collaboration & Partnerships:
- Collaborate with Engineering, Customer Success, Marketing, Risk & Compliance, Finance, Partnerships, and other product teams to deliver on initiatives.
- Own and develop related third-party relationships and partnerships.
- Work through technical capabilities and constraints and assess opportunities.
You Thrive Here By Possessing the Following:
- A College or University degree in STEM3+ years of previous experience in software product management from where you were part of conception to launch and growth.
- Proven ability to distill information from customer and market research and use it to define and prioritize the product roadmap.
- Previous experience using and interpreting SQL from a database.
- Ability to build compelling narratives and communicate effectively with customers, engineers, and other stakeholders.
- Demonstrated experience with security and compliance related product work.A strong understanding of IAM/CIAM concepts.
- Experience designing user onboarding flows and processes.
- A passion for helping micro and small businesses enhance their business and financial acumen
At Wave, you’re treated like the incredible human being you are.
Work From Where You Work Best: We will always have a welcoming, energizing, and world-class office (in Toronto) with a space for you. Or, if you’re more comfortable working from home, the choice is yours.
We Care About Future You: You will stretch yourself and you will grow at Wave. You will also be supported on this journey with diverse learning experiences, educational allowances, mentorship, and so much more.
We Support the Full You: We make a serious investment in your health & wellness. When we think about benefits we think about body, mind, & soul and we take this stuff very seriously.
We Take Care of the Fundamentals: Fair compensation, all the office perks you’d want, and the various goodies you’d expect from a growing tech company. This is the obvious stuff, but we don’t want you to think we forgot!
We believe that a diverse and inclusive culture creates the best workplace. We embrace our differences, value individuality, and the broad spectrum of every Waver's skills and abilities. We challenge each other from a place of respect and pursuit of continuous growth. We trust each other and encourage everyone to bring their authentic selves to work, everyday. As Wavers, our voices matter, our opinions are met with an open mind. The best ideas win, no matter whose they are. Contributing to an inclusive culture is a part of all of our job descriptions.
We’ve been continuously recognized as one of Canada's Top Ten Most Admired Corporate Cultures and one of Canada’s Great Places to Work in categories including Technology, Millennials, Mental Health, Inclusion and Women.
Are you ready to be a Waver? Join us!
