Time zones: GMT (UTC +0), CET (UTC +1), EET (UTC +2)

Position Overview:
We are looking for a talented and results-driven Product Manager to spearhead the development and launch of our MasterCard Dispute Management Software Service. In this role, you will be responsible for the end-to-end product lifecycle, from ideation to market launch, ensuring that our software meets the needs of clients and exceeds industry standards. The ideal candidate will have a deep understanding of payment systems, MasterCard regulations, and a proven track record of successfully managing product launches in the financial technology sector.
Key Responsibilities:
  • Product Strategy: Develop a comprehensive product strategy for the MasterCard Dispute Management Software Service, aligning with company goals and client needs.
  • Market Research: Conduct thorough market research to identify key trends, competitor offerings, and client pain points, providing valuable insights to inform product development.
  • Requirements Definition: Work closely with cross-functional teams, including development, design, and QA, to define detailed product requirements and ensure alignment with business objectives.
  • Regulatory Compliance: Stay abreast of MasterCard regulations and compliance requirements, ensuring that the software service meets all industry standards and legal obligations.
  • Feature Prioritization: Prioritize features and functionalities based on customer needs, market demands, and business objectives.
  • Development Oversight: Collaborate with the development team to ensure the timely and high-quality delivery of the MasterCard Dispute Management Software Service.
  • Testing and QA: Oversee the testing process to guarantee the reliability and functionality of the software, collaborating with QA teams to identify and resolve issues.
  • Launch Strategy: Develop and execute a comprehensive go-to-market strategy, including marketing collateral, sales enablement, and customer support plans.
  • Client Engagement: Work closely with key clients and stakeholders to gather feedback, address concerns, and ensure client satisfaction.
  • Performance Monitoring: Implement key performance indicators (KPIs) to monitor the success and adoption of the software service, making data-driven decisions to optimize performance.
  • Bachelor’s degree in Business, Computer Science, or a related field; MBA is a plus.
  • Proven experience (2-5 years) as a Product Manager in the financial technology sector, with a focus on payment systems.
  • In-depth knowledge of MasterCard regulations and dispute management processes.
  • Strong project management skills with a track record of successful product launches.
  • Excellent communication and interpersonal skills.
  • Analytical mindset and ability to make data-driven decisions.
  • Experience working with cross-functional teams.
If you are a passionate and results-oriented Product Manager seeking an exciting opportunity to shape the future of dispute management in the payment industry, we invite you to apply and join our innovative team at Pay By Card.
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To apply for this job, please email your details to talent@paybycard.com

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