**Company Description**
Provide patient scheduling, appointment coordination, and healthcare administrative support to help Veterans receive timely care. This remote position combines medical scheduling, healthcare customer service, and electronic medical record (EMR) workflow support within an established VA healthcare environment.

International SOS Government Medical Services partners with healthcare professionals who want meaningful, mission-driven work worldwide. As part of a global team serving diverse patient populations, you will provide high-quality care in fast-changing healthcare settings while working alongside experienced clinical and operational teams.

Operating in more than 90 countries, International SOS delivers clinical care, emergency response, and healthcare support services across a variety of care settings. Based in Houston, Texas, we are committed to providing trusted healthcare solutions wherever they are needed most. Learn more at https://www.internationalsos.com.

**Job Description**
Support Veterans through patient scheduling, appointment coordination, and healthcare administrative services within an integrated outpatient healthcare setting. As a Medical Scheduler / Medical Administrative Assistant, you will help ensure patient access, support medical scheduling, manage EMR workflows, and provide healthcare customer service so Veterans can receive timely, coordinated care.

Working with providers and interdisciplinary healthcare teams, the Medical Scheduler / Medical Administrative Assistant supports patient access, clinical administrative processes, and continuity of care across multiple services.

The role helps create an organized, patient-focused healthcare experience while supporting efficient clinic operations and ongoing continuity of care.

This position is a great fit for professionals with experience in medical scheduling, patient access, healthcare administration, medical office support, or healthcare customer service.

**Key Responsibilities**
– Coordinate patient scheduling and appointment management to support timely access to Veteran healthcare services
– Monitor, review, and respond to electronic consults, provider orders, and related actions in the electronic medical record system
– Support patient access, medical scheduling, appointment coordination, and clinical administrative workflows across multiple healthcare services
– Communicate professionally with Veterans, providers, and healthcare teams about appointments, scheduling updates, and care-related needs
– Keep medical records, documentation, and scheduling information accurate while supporting smooth clinic operations
– Protect sensitive patient information and follow established healthcare privacy, security, and documentation standards

*This position is contingent upon contract award.*

**Qualifications**

**Requirements**
– High school diploma or GED required
– Minimum 6 months of customer service experience required
– Basic knowledge of medical terminology required
– Ability to type at least 50 words per minute
– U.S. citizenship required
– Ability to obtain and maintain a VA Public Trust Clearance
– Ability to communicate effectively in English

**Preferred**
– Experience with patient scheduling, medical scheduling, appointment coordination, or healthcare administrative support
– Experience working with electronic medical record (EMR) systems
– Experience supporting Veterans, healthcare organizations, or multidisciplinary clinical teams

**Additional Information**

**Privacy Disclaimer: Policy Link**
By clicking “I’m Interested” and submitting your application, you confirm that you have read and understood the applicable Privacy Policy (available via the link above) and agree that International SOS Government Medical Services may collect, use, store, transfer, and otherwise process your personal information in accordance with that Privacy Policy for recruitment and hiring purposes.

**Compensation Disclaimer**
The pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined based on the applicant’s background, experience, skills, internal equity, and alignment with geographic market data.

**Benefits Language (FTE roles)**
Full-time employees are eligible for a comprehensive and competitive benefits package, including medical, dental, vision, and basic life insurance. Additional benefits include a 401(k) plan, paid time off, and an annual bonus. International SOS Government Medical Services follows all federal, state, and local minimum wage laws.

**Equal Opportunity Employer (EEO) Statement**
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws.

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**Location**
Salt Lake City,