Customer Service Agent – Hotel Reservations (Remote)

About the role:
Assist customers with booking, changing, and managing hotel reservations while delivering excellent customer service from your home office.

Key responsibilities:
– Help customers choose and book hotel accommodations
– Provide information on amenities, rates, and availability
– Handle reservation changes and maintain detailed, accurate records
– Communicate professionally by phone, email, and messaging

Qualifications:
– Excellent communication skills and a strong sense of hospitality
– Professional, organized, and able to work independently
– Basic computer skills and a reliable internet connection
– Prior experience in customer service or the hospitality industry is a plus

What we offer:
– Flexible working hours in a remote setting
– Training and access to booking tools
– A supportive team environment
– Performance-based compensation
– Travel discounts and additional benefits

45,000 € – 70,000 € per year