Lyra Health is the leading provider of mental health solutions for employers, supporting more than 20 million people worldwide. The company has delivered 13 million mental health care sessions, published over 20 peer-reviewed studies, and achieved outstanding results across access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research shows that Lyra’s care model helps people recover twice as fast and delivers a 26% year-over-year reduction in overall healthcare claim costs. Lyra is also expanding access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform that combines high-quality care with technology solutions.

As the dedicated lead for the UK and Ireland, you will have a dual role: acting as the primary Customer Success Manager (CSM) for local contracts and serving as the Local Account Manager for global clients with a UK presence. You will be a strategic leader responsible for embedding mental health excellence into clients’ workplace cultures, driving meaningful adoption, and supporting retention across the portfolio.

We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, or any other protected category under applicable law.

By applying for this role, you acknowledge that your personal information will be processed in line with the Lyra Health Workforce Privacy Notice. To the extent permitted by law, we will collect personal information from you, including but not limited to your name, email address, gender identity, employment details, and phone number, to recruit and evaluate your fit, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which are considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under UK and EU GDPR. Providing this information is optional and voluntary. If you choose to provide it, you consent to Lyra processing it for the purposes described at the time of collection, such as for diversity and inclusion initiatives. If you are a California resident and want to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will be kept only for as long as necessary to achieve the purposes described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside the United States—for example, in the EU, Switzerland, and the UK—you may have the right to request access to, or a copy of, your personal information (including in a portable format), request deletion from our systems, object to or restrict processing, or correct inaccurate or outdated information. These rights may be subject to legal limits. To exercise your data privacy rights outside the United States, contact globaldpo@lyrahealth.com. For more information about how we use and store your information, please review our Workforce Privacy Notice.

Benefits for individuals based in the UK will comply with UK law and may differ from benefits offered in other countries. Benefits will be provided in accordance with applicable law.