🚀 Want to join a team of top performers in a fast-growing, high-energy, entrepreneurial environment?

We’re a small team tackling big challenges in the property management industry. Bootstrapped since 2013, we’re passionate about helping small businesses grow more easily and run more efficiently—by delivering the leading CRM in our space.

**The long version of our story:** Back in the days of Web 2.0 (get off my lawn!), LeadSimple’s founders started a lead generation business connecting landlords with property management companies. Seeing the difficulties lead buyers faced when trying to close deals naturally led to building an industry-specific CRM—one that quickly became the standard in the market. Fast forward to 2020, when we launched a process and workflow suite to move from the sales side of our clients’ businesses into the core of their day-to-day operations. The market was ready for it, responded strongly, and we doubled down on growth and expanded our product.

**What we expect from you in your first 90 days:**
– Understand the role of each department in the customer lifecycle: sales, onboarding, support, and product. Demonstrate a working knowledge of a smooth handoff between sales and customer success.
– Understand customer needs, pain points, and what drives them to use the product. Spot churn risks early, including poor customer fit, ineffective account handoff, and weak product experience.
– Build an engaging, “sticky” product experience that supports customer goals. Act as a partner to guide adoption of advanced features to help customers reach the next level. Independently drive expansion and actively look for upsell opportunities. By the end of 90 days, expansion revenue should be measurable and visible.

**A day in the life includes:**
– Managing churn and improving customer satisfaction
– Driving account expansion and increasing lifetime value
– Coordinating with the Sales team to understand customer needs
– Coordinating with the Onboarding team to understand the client experience
– Serving as the bridge between Sales, Onboarding, and Support
– Ensuring customers achieve fast time-to-value
– Keeping customers engaged and actively using LeadSimple
– Advocating for customers by connecting their goals to the broader strategy
– Advocating for the company by helping customers get excited about upcoming product launches and updates

**Perks:**
– Monthly Friday Free Day
– Company holidays
– Paid time off (in addition to the above)
– Monthly healthcare allowance
– Yearly vacation allowance
– A fun, results-driven environment with a smart, hardworking team
– Location flexibility
– A mission-driven company with a values-based culture

**Please apply only if you:**
– Enjoy learning new technologies
– Learn quickly
– Communicate clearly and effectively
– Proactively look for solutions
– Take ownership of outcomes
– Demonstrate emotional maturity
– Bring an optimistic, “can do” mindset
– Provide your own internet connection and smartphone
– Have B2B SaaS experience (preferred)

We have an amazing group of A-players and we’re ready to add more. Some selected candidates may complete assessments and go through multiple interviews with different team members. We’ll do what it takes to put the right person in the right role.

If you believe you’d thrive in this environment and make a meaningful impact for our customers, we’d love to talk.

**NOTE: We are not accepting applications from California, Colorado, or New York at this time.**

**In summary…**
You can do it in an office.
You can do it from home.
We really don’t care.
As long as it’s known 👇
What matters is this…
When things get tough
And you’re up against the wall
Can we count on you to make the right call?
Judgment, intuition, or care—whatever you call it,
we call it “Owning the Outcome,” because that’s the real game.
Have the customers’ back, and they’ll do the same for you.
If you can do that,
then we’ll be a perfect match.
Come join our team—we’ll build something great together.