Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

Please apply using a laptop or desktop computer.

Work from home, choose your own schedule, and get paid.

By joining Omni Interactions as an independent contractor, you gain access to a range of exclusive contract opportunities.

If you partner with us, you’ll work remotely, providing customer service for Omni’s clients.

You may assist customers by phone, chat, ticketing, or outbound calls.

You earn money by supporting Omni’s clients.

Work from home
No commuting
Create your own schedule
Work when it suits you
Build experience across different industries
Competitive pay rates

About the application process:

This is the first step toward contracting with Omni. After joining our community of remote customer care contractors, you’ll have exclusive access to all available contracts.

Start by clicking Apply Now and completing your profile. You will need to take a brief 15‑minute online assessment. If you meet the requirements, you’ll receive an invitation within 24 hours to access our online portal, where you can view and apply for contracts that match your preferences. Be sure to review the technology requirements before applying.

Overview:

Omni partners with numerous clients. Qualified independent contractors will provide customer service, including taking inbound calls and responding to chat or email, for Fortune 500 companies.

You will mainly assist customers through incoming phone calls, and possibly chat or email, addressing their needs.

Schedule:

Flexible scheduling options
Most work occurs on weekdays during daytime hours
You can build a schedule that fits your lifestyle

Earnings and revenue:

Earnings vary by client, typically ranging from 14 to 20 dollars per hour
Pay depends on your call status while assisting customers
Additional incentives may be offered based on the client and your performance

Required skills for success:

Strong written and verbal communication
Proven customer service experience with excellent care delivery
High attention to detail and solid problem‑solving skills
Friendly, empathetic, and professional communication
Self‑motivated and resourceful
Comfortable using technology and computer applications

Important information:

Technology and equipment requirements:

A quiet, secure workspace
A personal computer with at least 8GB RAM (no tablets or Chromebooks)
A wired USB headset with microphone
High‑speed wired internet with at least 10 Mbps download speed
Windows 10 or Windows 11 operating system (some clients accept AppleOS)
Up‑to‑date antivirus software
A smartphone, Android tablet, or iPad plus an authentication app

Work environment requirements:

A quiet, interruption‑free area
An organized desk setup

We cannot work with contractors who live in Alaska, California, Connecticut, Delaware, Illinois, Michigan, Massachusetts, Maryland, New Jersey, New York, Oregon, Rhode Island, Vermont, Washington, or Washington DC. A criminal background check is required.

We can work with contractors who live in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, and Wyoming.

Contractual relationship: Your relationship with Omni Interactions is that of an independent contractor. You will remain an independent contractor throughout your assignment. Omni Interactions does not withhold taxes from your earnings. Your contract will require you to acknowledge that you are not entitled to vacation pay, sick leave, retirement benefits, Social Security, workers’ compensation, health or disability benefits, overtime, unemployment insurance, or any other employee benefits.