Time zones: CST (UTC +8)

Contra is seeking a customer support specialist based in the Philippines to join our team. You will be responsible for delivering exceptional support to our growing community of freelancers and companies. This role includes handling support-related tasks, with an expected commitment from Monday to Friday.

What you’ll be responsible for:
• Assisting users and resolving their questions or issues.
• Managing and completing daily operational tasks efficiently.
• Ensuring all tasks are finished on time while maintaining high-quality standards.

Tools you’ll be using:
• HubSpot
• Notion
• Looker
• Retool
• Intercom

Interview Process:
• Loom video submission
• Interview with the recruiting team
• Paid case study and presentation