Who we’re looking for

We’re looking for an articulate and confident Video Host who’s as comfortable in front of a camera as they are behind a script. You’ll be the on-screen face of our content — the person who welcomes new users, explains complex ideas in a relatable way, and builds trust from the very first frame. This isn’t about celebrity charisma, it’s about clarity, trust, and a human presence that connects with business audiences. We want someone who treats our camera like it’s a customer.

Key responsibilities

• Host product videos (walkthroughs, explainers, feature deep dives) with clarity, warmth, and authority.
• Write and edit scripts for videos — from cold opens to outro CTAs — always staying true to our tone of voice and clarity-first style.
• Collaborate with product teams to translate product features into engaging stories and structured narratives.
• Participate in creative ideation for campaigns, landing pages, and content formats across YouTube, social, and onboarding.
• Suggest new formats and video concepts tailored to how people learn, decide, and buy software today.
• Stay current with trends in B2B video communication, and actively benchmark against leaders in SaaS, tech, and DTC content.

Must-haves

• Native or native-equivalent English with flawless pronunciation, tone, and grammar — your delivery should sound natural and polished without effort.
• Documented experience as an on-camera presenter (YouTube, broadcast, corporate, or educational).
• Strong scriptwriting skills — you know how to keep things simple without dumbing them down.
• Basic understanding of video production (framing, lighting, teleprompters) and openness to remote filming or hybrid shoots.
• Confidence in live recordings and the ability to improvise within a structured narrative.
• Curiosity about software, customer service, and how businesses grow — you don’t need to be an expert, but you need to want to become one.

Nice-to-haves

• Experience with B2B SaaS or tech products.
• Background in journalism, acting, education, or content marketing.
• Familiarity with SEO, YouTube analytics, and video performance metrics.

What success looks like

• Our videos feel personal, clear, and aligned with the customer journey.
• Internal teams ask to “have you host this” because you’ve become a trusted voice.
• You increase viewer retention, engagement, and trust, especially in product-critical videos (e.g., onboarding, launches, help).
• You contribute ideas proactively, continually seeking ways to improve our screen appearance.