Granicus is the leading provider of citizen engagement technologies and services for the public sector, bringing governments closer to the people they serve with the first-and-only Government ExperienceCloud. Granicus works with more than 5,500 government organizations and connects more than 300 million people in the largest Citizen Subscriber Network of its kind.

As a UX Researcher, you will join our growing cross-functional UX team and help shape the end-to-end product experience by becoming the voice of our users. An influential member of the Granicus Product Design team, the UX Researcher identifies testable increments of features and functionality – then creates and executes the plan to measure usability, confirm design decisions, and evaluate feature-launch readiness. Your insights inform future iterations, and you identify new opportunities for innovation or improvement.

The role reports directly to our Senior Manager, Product Design and will form part of a high-performing team which acts as a central UX resource across our business, from research and design to detail-oriented workshopping and big-picture strategy. This team drives high-level discussions about the overall experience of our users and works to advance our understanding of user workflows within the products. In addition to coordinating ongoing generative and evaluative research, you also provide UX design artifacts and usability consultation within our User Stories. In this role, you work closely with product managers, product owners, product designers, developers, and QA testers to create, test, and ship new, market-leading improvements to our robust & complex family of government technology products.

NOTE: Granicus is subject to the Executive Order requiring employees of federal contractors to be fully vaccinated for COVID-19. Salary range between

Benefits

💰 401k

🤓 Vision insurance