Travel Consultant
Full-time, based in Barcelona, Krakow, Warsaw or Prague
We’re BCD Travel, one of the world’s leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don’t just take our word for it, hear it directly from our employees:
Grzegorz, Travel Consultant: “BCD really takes care of our wellbeing and the management goes out of their way to make us feel the best we can.”
Karolina, Travel Consultant: “You ‘travel’ with your customers, you are up to date with all travel news and the market. Working for BCD expand our horizons and open up new possibilities.”
In this role you will be the primary point of contact for one dedicated business customer. You will provide active travel consultation and you will plan the travels from start to finish. The position is open for experienced Travel Consultants, as well as junior candidates who are willing to learn. We will provide you a full training so you can develop into a travel expert!
A snapshot of this opportunity
- You will search and confirm travel reservations for the customer.
- Provide travel offers and general travel advice to travelers.
- With your strong understanding of a client travel policy, you will guide and consistently provide consultation to the customer.
- Excellent knowledge and application of travel supplier rules.
- Provide the customer with the required industry information, such as low fares, exchange costs and penalties.
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.).
- Support BCD Travel and client driven initiatives.
- Experience in a customer service-oriented position.
- Strong verbal and written communication skills in English and next to that German, French, Spanish, Dutch or Swedish.
- Knowledge of any GDS will be a plus.
- Demonstrate understanding of customer servicing excellence.
- Proven ability to handle multiple priorities simultaneously.
- Ability to work independently, exercising discretion and judgment.
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
Read more about us here: www.bcdtravel.com/careers.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit https://www.bcdtravel.com.
Interested?
Create your profile and upload your resume/cover letter via the application form on our website (link below).
Feel free to reach out to us with any questions via jobsemea@bcdtravel.nl. Note: send your application via the link only.
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Agency calls are not appreciated.
To apply for this job, please visit recruiting.adp.com
