Academic Analytics has a opening for a remote Systems Analyst. Candidates must live and be eligible to work in the United States.

You’ll love this position if:

• You enjoy helping others

• You enjoy working in a fast paced environment

• You are passionate about providing support to an environment that encourages teamwork and out of the box thinking

• You are a self-confident, motivated person with a strong work ethic and excellent communication skills

What you’ll do here:

• Troubleshoot end user issues, provide root-cause analysis on various web and mobile applications, handle escalated server/network issues

• Manage application software, application infrastructure and third-party application environments. This includes installation, upgrades and patches, creating links and interfaces between systems, developing application-specific security, performance monitoring and trouble-shooting.

• Assist in implementing and supporting single sign on (SSO)

• Provide guidance to tier 1 team members.