Part-Time Customer Support & Lead Nurturing Specialist
(Remote – Cyclical Work Schedule: 2 Weeks On, 3 Weeks Off)
Are you proactive, empathetic, and organized, and do you thrive in a fast-paced environment? Do you have strong communication skills and enjoy talking with potential clients? If so, this role may be a great fit.
We’re looking for a Customer Support & Lead Nurturing Specialist to help us manage and qualify prospective students for our guitar tuition business. You’ll play a key role in streamlining our sales process and ensuring our calendar runs smoothly.
📅 Work Schedule
- This is a part-time position with a cyclical schedule:
- 2 weeks on, 3 weeks off (aligned with our promotional campaigns).
- During the active two-week period, you’ll handle leads, schedule calls, and support day-to-day operations.
🎯 What You’ll Do
- Contacting New Leads: When a potential student submits our form, you’ll reach out quickly to nurture and qualify them. Speed is essential.
- Scheduling Calls: Arrange sales calls efficiently, minimizing downtime between appointments (ideally no more than 15 minutes between calls).
- Qualifying Leads: Speak with prospective students to determine whether they’re a good fit for our program.
- Follow-Up & Nurturing: Contact leads who haven’t booked a call, answer questions, and build relationships.
- Managing Cancellations: Handle call declines respectfully when someone isn’t a fit, keeping the schedule efficient.
- General Support: Respond to questions from prospective students and ensure clear communication at all times.
💡 Why This Role Matters
By reaching out to leads quickly and maintaining an optimized calendar, you’ll directly help us support more students and improve our guitar tuition service. The sooner we connect with leads, the more students we can enroll.
✅ What We’re Looking For
- Excellent communication skills – You’re comfortable speaking with potential clients and following up.
- Proactive, self-motivated attitude – You take initiative and don’t wait to be told what to do.
- Strong organizational skills – You can manage calendars and ensure everything runs smoothly.
- Empathetic and people-focused – You genuinely care about helping prospective students make the right choice.
- Quick response time – You understand the importance of contacting people as soon as they submit a form.
🌎 Perks & Benefits
- Flexible remote work – Work from anywhere during your active weeks.
- Part-time schedule – Enjoy three weeks off between work cycles.
- Opportunity to grow – If you perform well, there may be chances to take on more responsibility and additional hours.
Apply info ->
To apply for this job, please visit the application page
