Limitless Technology is seeking a passionate and empathetic **Customer Service Chat Specialist** (chat support specialist) to expand our global remote team of freelance support professionals.

In this role, you’ll represent one of the world’s most well-known gaming brands. You’ll work alongside hundreds of like-minded colleagues and use your skills to help others enjoy fast, smooth, and seamless experiences—through quick, clear, and friendly chat support. You’ll respond to questions, resolve issues, and make every customer interaction feel effortless.

– Fully remote, freelance, and paid hourly
– Shifts available Monday–Friday, between 09:00 and 18:30 UTC
– Hourly pay: $5–$20 USD depending on your location, plus extra incentives based on quality and volume
– Choose your own shifts
– To remain on the team, you must average at least 20 hours per week and complete 100+ chat interactions
– As demand increases, we’ll extend coverage to more global regions and add 24/7 shift options for greater scheduling flexibility

This role is a great fit for someone who enjoys helping product users and values control over their work hours.

**Key responsibilities**
– Answer customer questions via chat, resolve issues, and direct customers to the right solutions
– Deliver accurate, high-quality support that meets service standards and reflects the brand’s tone and values
– Escalate complex cases to specialized teams when necessary
– Maintain clear, consistent notes for every interaction
– Stay current on product updates, service information, and policies to provide informed support
– Share feedback on recurring issues to improve the overall customer experience

**What you bring**
– Proven customer service experience, ideally via chat or digital support
– Strong written English, including excellent spelling and grammar
– Confidence using multiple tools and systems at the same time
– Strong attention to detail, empathy, and problem-solving ability
– A reliable internet connection and a personal computer
– Flexibility to work different shifts, including evenings or weekends if needed
– Any additional customer-specific requirements, such as a valid PSN ID active for at least 1 year, 8+ hours of gameplay per month, and no community bans within the past 12 months
– At least one 64-bit Windows 11 device (Mac and Chromebooks will be supported soon)

**Why Limitless**
At Limitless Technology, we connect global brands with talented freelance specialists who deliver exceptional customer experiences. You’ll join an innovative platform that supports independent work while helping some of the most exciting companies in the world.

Apply now and help shape customer service—flexible, empowering, and genuinely human.