Guesty is an all-in-one platform that helps hospitality businesses worldwide automate, optimize, and scale their operations. We’re a fast-growing global startup changing how the industry operates—from guest experiences to business growth.

With a powerful set of features and integrations with 150+ industry partners—including Airbnb, Vrbo, booking.com, Expedia, Google Travel, and many more—Guesty enables property managers to deliver exceptional guest experiences while running more efficient, data-driven operations.

We’re proud to have 900+ team members across 16 countries worldwide, working together to build the future of hospitality technology.

If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you.

We’re seeking a detail-oriented, service-minded Junior Sales Operations Support Specialist to join our Sales Operations team.

In this role, you’ll provide day-to-day operational support for the Sales team, making sure their tools, data, and processes run smoothly. You’ll help unblock sales representatives, maintain data accuracy, and keep our sales systems clean and efficient.

This is a great opportunity for someone early in a Sales Operations or Revenue Operations career who wants to learn the details of sales processes, tools, and cross-functional collaboration.

Only resumes submitted in English will be considered.

**Responsibilities:**
– **Frontline Sales Support:** Resolve operational issues that slow down the sales process, from fixing record errors to assisting with quote approvals and troubleshooting common problems.
– **Systems & Tooling Assistance:** Monitor and maintain the health of our sales technology stack, address basic system errors, answer user questions, and escalate more complex issues as needed.
– **Data Integrity & Maintenance:** Improve the accuracy of our CRM and reporting by finding and correcting data inconsistencies, duplicates, and mismatches between contracts, opportunities, and records.
– **Reporting & Process Support:** Help create or update sales reports and dashboards, and review existing ones to identify errors or outdated information.
– **Operational Monitoring:** Perform routine checks to ensure sales data and key performance indicators are tracked properly—such as identifying unassigned deals, stalled opportunities, or misrouted accounts.

**Requirements:**
– 1+ year of experience in a Sales, Sales Ops, RevOps, or CRM support role (internships count)
– Experience using Salesforce or another CRM platform is preferred
– Strong Excel or Google Sheets skills, including comfort with large datasets
– Detail-oriented, organized, and able to take ownership
– Curious and eager to learn new systems and sales operations best practices
– Ability to handle multiple requests and prioritize urgent issues
– Comfortable communicating with stakeholders and asking clarifying questions
– Able to work in a fast-paced environment with changing priorities
– Interested in pursuing a long-term path in Sales or Revenue Operations

**Nice to Have:**
– Experience building Salesforce reports and dashboards
– Familiarity with AI tools such as ChatGPT, Claude, or similar
– Experience working with ticketing or internal support systems
– Understanding of common sales processes, including leads, accounts, opportunities, ownership, and approvals
– Experience in a SaaS or technology company

Guesty is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

**Location:** Greater Montreal Metropolitan Area