As Reco’s Head of Revenue Operations, you will own the strategy, architecture, and day-to-day execution of our entire revenue operations function. You will act as a cross-functional leader—deeply technical, highly strategic, and focused on execution—responsible for integrating our go-to-market stack, streamlining operations, and delivering insights and scalable growth across Marketing, Sales, Customer Success, and the Executive team. You will also play a key role in applying AI across go-to-market workflows to improve efficiency and performance.
Revenue Architecture & Strategy
- Design, implement, and continuously improve the end-to-end RevOps framework, aligning go-to-market processes across Marketing, Sales, and CS.
- Own the revenue technology stack strategy and architecture, ensuring smooth integration and automation across systems.
- Work with the CRO and business leaders to define and refine revenue models, forecasting, pipeline health, and process improvements.
- Operationalize territory design, lead routing, quota and comp planning, and sales enablement.
Systems Management & Integration
- Serve as the primary administrator and system owner for all go-to-market tools, including:
- Salesforce (CRM): system architecture, automation, data cleanliness, and user administration.
- HubSpot: marketing automation workflows, lead scoring, and campaign attribution.
- Clay, Unify, https://www.factors.ai: data enrichment, integrations, and advanced analytics.
- Gong, Slack: sales insights, conversational intelligence, and workflow automation.
- Ensure data quality, consistency, and integrity in Salesforce and across all connected systems through proactive data governance, hygiene rules, deduplication approaches, and validation processes.
- Build and maintain a clean, scalable data architecture across systems to support accurate, trustworthy analytics.
Reporting, Analytics & Board Readiness
- Create and own all reporting, dashboards, and analytics in Salesforce, including pipeline, forecasting, conversion metrics, and overall go-to-market performance.
- Partner with Finance and the CRO to prepare board materials and executive-level analyses.
- Establish consistent reporting rhythms and enable self-serve dashboards for cross-functional leaders.
AI Integration & Innovation
- Act as a key stakeholder in Reco’s AI initiative by identifying high-impact opportunities to use AI across go-to-market workflows (e.g., lead scoring, forecasting, email personalization, and task automation).
- Partner with internal AI teams to test and deploy AI solutions that streamline operational workflows and boost productivity for sellers and Customer Success teams.
- 3+ years of experience in Revenue Operations (Manager, Architect, or higher), with growing scope and leadership responsibility.
- Strong technical expertise in Salesforce administration, including system architecture, integrations, and automation.
- Proven ability to maintain high data quality standards in CRM systems, including experience with deduplication, data validation, enrichment workflows, and governance best practices.
- Experience owning and integrating complex go-to-market systems (HubSpot, Gong, Slack, Clay, https://www.factors.ai, Unify, etc.).
- Strong analytical skills, including experience building dashboards and modeling revenue data.
- Experience supporting executive teams with board-level reporting and strategic planning.
- Demonstrated success delivering AI or automation initiatives in go-to-market workflows.
- Comfort working cross-functionally in a fast-paced startup environment, with a strong bias toward action and ownership.
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