Remote Travel Reservation Agent I

last updated May 7, 2026 19:02 UTC

HB Travels

HQ: Massachusetts

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Location: Remote — Work From Anywhere
Job Type: Full-Time or Part-Time
Schedule: Flexible Hours

About the Role

We’re looking for a detail-oriented, customer-focused Travel Reservation Agent to join our growing remote travel team. In this role, you’ll assist clients with planning and booking travel experiences while providing outstanding customer service from the first inquiry to the end of their trip.

This fully remote position is perfect for people who enjoy helping others, stay highly organized, and thrive in a flexible work-from-home environment.

What You’ll Do

  • Assist clients with travel reservations, including cruises, hotels, resorts, tours, and vacation packages
  • Research destinations, pricing, and travel options to match client needs
  • Process booking requests, confirmations, and itinerary updates
  • Deliver professional customer support via phone, email, and online platforms
  • Maintain accurate client records and reservation information
  • Share travel requirements, policies, and important documentation
  • Build lasting client relationships through exceptional service and follow-up

What We’re Looking For

  • Strong communication and customer service skills
  • Excellent organization and time-management abilities
  • Ability to work independently in a remote setting
  • Basic computer skills and the ability to quickly learn booking systems
  • Strong attention to detail and a proactive problem-solving mindset
  • Interest in travel and a genuine desire to help people plan experiences

Nice to Have

  • Experience in travel, hospitality, reservations, or customer service
  • Sales experience or experience working directly with clients
  • Familiarity with online booking tools or CRM systems

What We Offer

  • Fully remote work setup
  • Flexible scheduling
  • Ongoing training and professional growth
  • Supportive team environment
  • Opportunities to grow your career in the travel industry

How to Apply

If you’re ready to build a flexible remote career in the travel industry, we encourage you to learn more about this opportunity.

Click the link below to select a meeting type and join our informational session.
Since spots are limited, please book your time as soon as possible.

We look forward to connecting with you!

https://calendly.com/hl124

Apply info ->

To apply for this job, please visit the application page

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