Have you already heard about the hey contact heroes?

Not yet? Then it’s time!

Join the number one “work at home” service provider on the market and become a Hero yourself.

You’re looking for a secure job you can do entirely from your home office, ideally with plenty of attractive employee benefits that go far beyond the usual standards?

If communication and empathy are among your strengths and you enjoy making customers happy, then there’s one thing you should do now: apply with us!

We are a young, dynamic, and rapidly growing company in the customer service sector. What makes us special: hey contact heroes stands for fully agile work.

This means there is no fixed workplace. All employees work exclusively from home. Our mission is to help our clients become market leaders in their industries. What helps us achieve that: strong commitment, passion, flexible resources, extensive expertise, and our international team structure.

Now all that’s missing is you!

Are you ready to become a Hero? Are you passionate about excellent service? And excited about inbound sales? Then join our team!

Tasks

Your mission:
• Your responsibilities include general product inquiries, sales, and personalized advice on our clients’ products and services
• Supporting new and existing customers and identifying their needs
• Actively selling additional services and products via inbound channels
• Handling incoming calls and emails
• As a Hero, you will be the first point of contact for our clients’ customers

Qualifications
• Completed commercial training or a similar qualification
• Proven experience in customer service
• Excellent German skills (spoken and written – at least C1)
• Confident computer skills and the ability to use multiple applications simultaneously
• Willingness to work in shifts
• A friendly demeanor and respectful communication style
• A passion for making different customer types happy
• You must be able to work from your home office

Benefits
• Your workplace? You work from home
• An exciting project with a wide range of tasks
• We provide the technical equipment you need
• A monthly additional home-office allowance
• Increasing salary based on your Hero status
• Comprehensive digital training for the projects
• A varied workday and an attractive vacation package
• Many opportunities to grow and expand your skills and knowledge
• A unique benefits program and a very attractive employee participation model

Ready to get started? We look forward to receiving your application within the next two weeks!