Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

• Answer sales-related inquiries from current and prospective customers.
• Conduct demos for prospective customers (over Zoom) several times a week.
• Manage follow-ups from previous demo’s and sales contacts.

• Build out our existing partner program to add several new high-quality partners a month.
  • This will require defining the best types of organizations to approach and then performing that outreach.
• Track traffic and performance of the HelpSpot website.
• Manage outside web content providers and assist in product website positioning.
• Build out our G2 and Capterra presence.

• Design and implement a new product roadmap translating market research and customer interactions into a compelling product strategy.
• Ad-hoc project management for various smaller projects and initiatives.

• 4+ years of experience as a project or product manager or owner.
• Experience with B2B software in some capacity with management responsibility for its adoption and use.
• Outstanding written and verbal communication skills.
• Experience with public speaking and/or presentations.
• Comfortable working in a small distributed team.
• Based in the United States.

• Experience with HelpSpot or other help desk software.
• Formal sales or marketing experience.

• Salary: Commensurate with experience
• Half-day Fridays
• 100% of the employee’s medical, dental, and vision premium
• 15 days of paid time off
• 3% of your salary contributed to 401k
• Top-of-the-line Apple hardware provided
• Fully remote with flexible start/end times
• 40 hour work week with no overtime expectations