Role:
Grayce is hiring a full-time product manager to grow its platform that supports families in assisting their aging, ill, and vulnerable loved ones. We’re seeking a product manager to expand and advance product features to drive increased customer engagement while also building workflows and tooling to allow our team of Grayce Experts to deliver t0p-notch service. You will have the opportunity to define culture and product practices as well as shape the product roadmap. You’ll articulate what a winning product looks like, rally the team to build it, and iterate until we get it right. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll out features to deliver the company’s vision and strategy.
What you will do:
- Gain a deep understanding of user experience, identify and fill product gaps, and generate new ideas that improve user experience and drive growth
- Translate product strategy into detailed requirements and prototypes
- Create user personas and solicit external feedback on features
- Scope and prioritize features based on business objectives and needs
- Manage roadmap and communicate product direction across the company
- Design tooling and workflows within the app to support operational efficiency and scalability
- Work closely with engineering team to scope, test, and deploy new features, including testing
- Support product development and launches to ensure success in collaboration with marketing, sales, and operations teams
- Measure and iterate product success through quantitative and qualitative measures
Requirements:
The ideal candidate’s experience would include:
- 3-5 years product management experience
- Proven track record of managing all aspects of a successful product throughout its lifecycle
- Strategic and analytical thinker who uses data-driven hypotheses and user behavior patterns to shape product decisions
- Proven ability to develop product strategies and features and effectively communicate recommendations to company leadership
- Solid technical background with understanding and/or hands-on experience in software development and web technologies
- Strong problem solving skills and willingness to roll up your sleeves in an early-stage startup environment
- Excellent written and verbal communication skills
- Excellent organizational skills and attention to detail
- Bachelor’s degree
Preferred:
- Strong intuition around caregiver needs and pain points
- B2B and B2C product management experience
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