The Opportunity

We’re growing our design team, and you get to help define what it becomes. Sitetracker is pivoting from testing the market to building products we know our customers want. We’ll need your help to make those products they love to use, keeping them at the center of our product development process. You’ll partner with Product Managers to define what features make sense for our customers, and you’ll work with our engineering team to make sure customers get those features. You’ll own projects end to end, conducting customer calls with our product team, sketching up early ideas, testing them, and then bringing them to life. As a Senior Product Designer, you’ll work autonomously in your product areas with your PM and Engineers.
The Skill Set

Effectively lead discussions and design activities with team members and partners
Effectively manage multiple projects and negotiate competing priorities with product and engineering peers
Lead a workshop with small groups based on predefined structures to create tangible collateral
Execute a vision that has been laid out and ask additional questions to clarify ambiguity
Articulate design decisions effectively
Understand how to use modern design and workflow tools like Figma, Miro, Coda, Maze, and Jira
Work with various design systems and languages
Utilize an eye for visuals, not just flows
Apply basic understanding of User Research methodologies
Apply experience with information architecture, requirements synthesis, and new product explorations
Work with a distributed North American team

Within 60 Days, You’ll:

Understand Sitetracker’s tools, the problems we solve, and the people we solve them for
Start formulating user and customer personas for your space
Design and iterate on ideas with product managers and stakeholders
Lead brainstorming and early feature discovery sessions with your product and engineering peers
Create final designs that can be put in front of customers for validation
Stay involved in the development of a feature from conceptualization to code-complete
Complete your own audit of you product area and identify areas of improvement
Familiarize yourself with Salesforce Lightning Design System

Within 180 Days, You’ll:

Conduct usability testing and research sessions with your product peer
Become a trusted partner for your product peer, and our customers
Build relationships within our company and with our customers
Be able to articulate the value Sitetracker provides our customers and across various market segments
Collaborate on improving our design and product processes
Ship a new product to all of our customers
Contribute to our young design system

Within 365 Days, You’ll:

Become the most vocal advocate for our customers in your product segment
Document best practices and educate your team, and the company as to what they are
Drive efficiencies in the team by understanding the business needs and engineering constraints
Define design standards you’ve implemented in your product area to help scale our designs
Drive the product roadmap by actively participating in every phase of the product development cycle
Understand application of new technologies to support business processes and overall user experience

(Colorado only*) Minimum salary of $65,000/year + bonus + equity + benefits
*Note: Disclosure as required by sb19-085(8-5-20)

About Sitetracker

Sitetracker was founded seven years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.

However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.

We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.