Principal Software Engineer

last updated June 14, 2022 11:05 UTC

About the Position

This position is responsible for driving the roadmap for our communication platform, which enables thousands of our independent agents to seamlessly interact with millions of customers across a variety of mediums. You have a strong understanding of cloud development and are proficient in cloud patterns and services. Collaborative teamwork is your primary mode of operation. You’re not shy about reaching out to others with questions and you’re eager to support your peers in their work. At the same time, you understand what ownership and accountability for your individual work means. You thrive in a fast-paced environment where priorities can shift rapidly as we corner opportunities. You’re ready to change the world of insurance, and you know that all starts with high quality software and services.

AboutAssurance Assurance offers the best online insurance shopping experience; within minutes a customer can have instantly approved life, health, auto, or home coverage. We’ve simplified the online checkout process so that customers can get covered instantly online, and we’ve also built an on-demand workforce of licensed insurance agents that can speak with customers who want to talk to an expert, 24×7. Powering all of this is a cloud-first, event-driven, service-oriented-architecture, using the latest software frameworks. We combine our web technology with data science models at every step to make intelligent decisions about how we market to customers, what policies we recommend, and which agents we match to customers. Our mission is to make insurance easier, cheaper, and higher quality, for everyone – not just the affluent. Our team ishumble, driven, and committed to improving the lives of millions.

We’ve pioneered many new technologies and are proud of many world-first technical achievements. We are the only company to pay commissions to on-demand workers with a real-time payment solution, so money earned is deposited into their bank accounts instantly, every day of the year; and to pay dynamic bonus rewards generated in real-time by machine learning models during phone sales calls. We developed a voice signature technology to enable customers to conveniently sign for their insurance policy over the phone. We built a completelyserverlesstelephony platform that uses dozens of machine learning models to automatically optimize how we place phone calls to customers and connect them with sales agents on the platform.

In September 2019, Assurance was acquired by Prudential (NYSE:PRU;

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