Patient Outreach Representative

last updated April 22, 2025 19:03 UTC

Aledade is currently looking for full-time temporary support for a Patient Outreach Specialist. In this role, you will be conducting emergency department outreach calls, provide patient education about clinic appointment availability, and identify and communicate if the patient has any care coordination needs or triaging needs from the supported practice. All work will occur in partnership with the market and practice leadership team. As a Patient Outreach Specialist, you will be expected to work 25-40 hours per week for roughly 3 months. This is a remote/telecommuting position must work east coast business hours.

If you are passionate about transforming the healthcare system into one that best serves the needs of patients, doctors, and society, we’d love for you to join us!

Who We Are: Aledade is a leader in population health that is using innovative, value based solutions to transform the way physicians interact with their patients. We are on a mission to change healthcare for the better and solve complex problems within the healthcare system.

We follow the simple but radical idea that Aledade only succeeds when our partner practices succeed. From our cutting-edge technology platform to practice transformation services, we provide physicians with everything they need to create and run an accountable care organization (ACO), revamping the way they practice and getting them back to where they should be: quarterbacking their patients’ health care!

Our customized solutions help clinicians in communities across America preserve their autonomy, deliver better care to their patients, reduce overall costs, and keep independent physician practices flourishing.

What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness, and a desire to learn. You will work with team members that bring a wide range of experiences, interests, backgrounds, beliefs, and achievements to their work, united by a shared passion for public health and a commitment to the Aledade mission.

We’ve recently been recognized as a Top Workplace by The Washington Post, Best Workplace in HealthCare & Biopharma, Top 100 Best Small & Medium Workplaces, Glassdoor Best Places to Work, a Best and Brightest Companies to Work for in the Nation, a Tech Tribune 10 Best Tech Startups in Maryland and Bethesda, Best Tech for Good, Best Workplaces for Millennials, Best Workplaces for Women, Best Workplaces for Parents, and a 2020 Inno on Fire by DC Inno.

That’s because the things that matter to you also matter to us!

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the needs of our team-members:

Flexible work schedules and ability to work remotely available for many roles Educational Assistant Program Robust time off plan (21 days of PTO in your first year!) Paid Volunteer Days 10 paid holidays 12 weeks paid Parental Leave for all new parents 6 weeks paid sabbatical Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners 401(k) with up to 4% match Stock options Monthly cell phone stipend Weekly catered lunches Jeans everyday workplace Gender neutral bathrooms And more!

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

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