We are seeking a customer-focused and technically skilled Onboarding Website Analyst to deliver seamless onboarding experiences for our clients. This role focuses on designing, testing, and refining website templates and front-end solutions tailored to client needs, with an emphasis on user experience (UX) and functionality. The ideal candidate combines technical proficiency, design expertise, and strong problem-solving skills, thriving in a collaborative, fast-paced environment.

Essential Responsibilities and Duties:

• Collaborate with onboarding specialists and clients to understand requirements and translate them into website templates and designs.
• Design and implement website templates using front-end coding languages (e.g., HTML, CSS, JavaScript).
• Conduct thorough QA testing of website templates to ensure compatibility, responsiveness, and compliance with company standards.
• Identify and troubleshoot issues related to website functionality, usability, and design.
• Provide feedback and improvements for templates based on user behavior and client needs.
• Work closely with the product and support teams to align template designs with platform capabilities and updates.
• Document processes, test cases, and best practices for template creation and testing.
• Stay updated on trends in web design, UX, and QA methodologies, as well as real estate technologies.
• Consult clients on best practices and configurations within Lone Wolf software.
• Manage multiple projects and priorities effectively in a deadline-driven environment.

Qualifications:

• EDUCATION: Bachelor’s Degree in fields related to Graphic Design, Visual Communication, Computer Science, or similar technical disciplines.
• EXPERIENCE: 1-3 years of experience in client services, web-design, QA, or front-end web development/implementation, preferably in SaaS or real estate technology environments.

What Do You Need:

• Proficiency in front-end technologies (HTML, CSS, JavaScript).
• Familiarity with CMS platforms and website builders.
• Basic knowledge of SEO and accessibility standards.
• Experience with design tools like Figma or Adobe Creative Suite.
• Strong understanding of UX principles and responsive design.
• Exceptional analytical and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences.
• Meticulous attention to detail, time management, and multitasking abilities.
• Experience refining pre-existing code and configurations to meet customer needs.
• Prior experience with agency systems, SaaS or related software/applications is preferred but not required.

Why Join Us:

• As an Onboarding Website Analyst, you’ll leverage your technical and design skills to enhance client experiences, collaborating with a dedicated team to deliver impactful implementations. This role offers opportunities for growth, innovation, and the chance to contribute meaningfully to our customers’ success in a dynamic and supportive environment.