The Percona Services group is responsible for the operational and technical delivery of the services included in the Percona products/services line. The Services group is focused on a high quality, efficient delivery of Percona services that results in high levels of customer satisfaction and retention.

The Architect will a technical leader, within Consulting, Percona and the broader community in one or more technical areas. He/she will develop relationships with customers, comprehend and fulfill their needs, and maintain their satisfaction through onsite customer engagements a which will be a minimum of 75% of his/her time. He/she will scope the technical work that is required to ensure the best possible solution is delivered to the customer given the customer’s unique set of circumstances. Additionally, the Architect will troubleshoot and resolve customer issues of any complexity as the need arises.