Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

About Us:
At Loop Support, we connect businesses with outstanding customer support professionals. We value smart, kind individuals who enjoy learning and growing. If you’re passionate about helping others and solving problems, we’d love to hear from you.

Responsibilities:
• Handle customer questions and concerns through phone, email, and chat.
• Share clear and accurate information about products and services.
• Troubleshoot and resolve product issues quickly and effectively.
• Maintain a friendly and professional tone in every customer interaction.
• Record customer interactions and solutions accurately.

Qualifications:
• Excellent written and spoken communication skills in English and Spanish (Required).
• Reliable computer setup and stable internet connection (Required).
• Must be located in LATAM (Required).
• Ability to work independently in a quiet home office environment.
• Positive attitude and strong customer-focused mindset.
• Previous customer support experience is helpful but not mandatory.
• Strong problem-solving abilities and quick thinking.