Implementation Consultant

last updated June 10, 2021 16:27 UTC

Crossover

HQ: $100K/year

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The Opportunity

EPM Live is seeking energetic and passionate individuals who thrive in a business process consulting atmosphere and take pride in delivering focused solutions to solve client challenges. We have a diverse client base who need your expertise! The successful candidate will have an ability to make the difficult seem easy and can communicate effectively with diverse client teams ranging from executive sponsors and stakeholders to representative end users as well as work collaboratively with internal Cloud Operations and Development teams. We are looking for someone who can bridge the gap between process concepts and solution and help our technical consultants have a roadmap to rapidly configure our premier SAAS solution to deliver process value quickly. Must have a can do attitude and love collaborating with a wide range of team members. Were also one of the few IT companies offering high-paying, work-from-home positions. You never have to fight traffic to the office again and you have the freedom to choose when and where you put in your 40 hours to be most effective each week. EPM Live is the leading work management platform that revolutionizes the way organizations manage projects and work. Based on Microsoft SharePoint, EPM Live is the first platform that extends Project Portfolio Management (PPM) to all areas of the business regardless of work focus. Small to large organizations can apply cost saving disciplines such as delivering projects successfully, optimizing resource utilization, and selecting the right work to all business teams including new product development, IT, services, operations, sales and project management. Visit https://ignitetech.com/softwarelibrary/epmlive for more information. The Role

The Implementation Consultant is a client-facing resource who is responsible for working with the client and the rest of the EPM Live team to develop the specifications and solution based on the customers requirements, and then implement that solution to the customers satisfaction. The implementation consultants responsibilities start from the moment the contract is signed until the implementation is complete and the functionality is delivered to the end users.

Total annual compensation is USD $50,000 based on working 40 hours per week and 50 weeks per year at $25 per hour.

Key Responsibilities

  • Learn and become a functional expert in our EPM Live software product.
  • Translate business process pain points and requirements into an EPM Live solution usage and configuration approach.
  • Develop short, medium and long term implementation roadmaps while being mindful of current maturity level and level of change required of stakeholders and users.
  • Define broad configuration architecture map for technical consultants to refine further and subsequently implement.
  • Work with PMs to manage client expectations and timeframes. Create and conduct process walkthrough workshops.
  • Deliver EPM Live software product training to customers through virtual meetings and as needed at on-site at locations requested by the customer
  • Work with the PMs, Technical consultants and teams to ensure the successful implementation of the solution.
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