English-Speaking Customer Experience Officers

last updated February 18, 2026 0:29 UTC

XM

HQ: Cyprus or Remote

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English‑Speaking Customer Experience Officers – Limassol

The role:
We are seeking enthusiastic and driven individuals to join our Customer Experience Team in Limassol.

Key responsibilities include:
• Respond to client inquiries via live chat, email, and phone
• Conduct personal client analysis and take appropriate actions
• Manage client requests professionally while providing top‑quality service
• Promote the company’s available products and services
• Build and maintain strong relationships with both prospective and existing clients
• Collaborate effectively with other departments when needed
• Support the team by meeting assigned targets

Main requirements:
• Degree in a business-related discipline
• Experience dealing with clients in the financial services industry is an advantage
• Excellent written and spoken English
• Ability to multitask and stay well‑organized
• Exceptional communication and interpersonal skills
• Strong computer skills
• Valid work permit is mandatory

Benefits include:
• Competitive compensation package
• Private health insurance
• Corporate pension plan
• A stimulating and supportive work environment
• Ongoing personal growth and international training opportunities

All applications will be handled with strict confidentiality.

Apply info ->

To find out more about this job, please visit this link

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