Customer Support (Weekends)

last updated November 23, 2024 1:46 UTC

Time zones: CST (UTC +8)

Contra is looking for a customer support specialist, located in the Philippines, to join our team. You’ll be responsible for providing world class support for our growing freelancer and company customer base. This role involves performing support tasks. The expected time commitment is weekends 8 am – 5pm EST.

What you’ll be responsible for:
  • Provide support to users and address any issues or questions they may have.
  • Efficiently manage and execute daily operations tasks.
  • Ensure all tasks are completed in a timely manner, maintaining high-quality standards.
Tools you’ll be using:
  • Hubspot
  • Notion
  • Looker
  • Retool
  • Intercom
Interview Process
  • Loom Video
  • Interview with the Recruiting Team
  • Paid Case Study and Presentation
Apply info ->

To apply for this job, please visit contra.com

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