ModSquad partners with leading global brands and is currently seeking exceptional customer service specialists.

Do you have experience responding to customer requests through tickets or email?
Would you like to work from home with flexible hours?
If so, ModSquad is now hiring new independent supervisors to join its community.

If you’re interested in contributing to exciting projects, ModSquad is a great fit. Our customers have a high level of innovation and are well-known companies; their users expect exceptional support—and we deliver it.

Our supervisors have strong skills, a positive attitude, and a reliable work ethic. They help customers find solutions, resolve issues, and get the most out of the products and services our clients offer. New projects are available now, with more coming soon.

**Hourly Pay:**
To be discussed during the interview.

**Project Coverage (Pacific Time):**
24/7

**Commitment:**
8 hours on February 9, 2025

**Language:**
English

**We’re Looking For:**
• Excellent customer service skills
• Interest in television and film
• Experience in technical support
• Familiarity with Zendesk
• Ability to work independently and ask questions when needed
• Strong problem-solving skills across different apps and platforms
• Professional level English proficiency
• Availability for 8 hours on February 9

**Technical Requirements:**
• A desktop or laptop running Windows 10 or newer
• A reliable headset
• Willingness to install the MSQ security software and a two-factor authentication app on your phone

**What You’ll Get:**
• The chance to support major international customers such as NFL, Vimeo, and Topps
• Flexible scheduling with self-managed accountability
• Access to standout opportunities titled “Hot Gigs”
• Fully remote work
• Competitive hourly pay (determined during the first interview)
• Paid training

**Tip:**
Complete your application carefully and take your time. Clear, detailed responses can improve your chances of being invited to an interview.

**Note:**
Chromebooks aren’t compatible with ModSquad projects.

**About ModSquad:**
ModSquad provides globally managed digital engagement and moderation services. With a network of more than 10,000 moderators, we deliver customer support, content moderation, community management, and social media services for major brands, including NFL, Zendesk, and Topps. We help companies strengthen their relationships with customers. Our moderators work across more than 70 countries and over 50 languages, making us a trusted partner in digital engagement.

ModSquad is an equal opportunity employer and reviews all applications without regard to legally protected characteristics.

Compensation varies by client and is not negotiable. Pricing will be provided during the interview and depends on factors such as location, task complexity, and relevant experience. This opportunity is not available to residents of California, Colorado, New York, or Washington.