Lyra Health is the leading provider of mental health solutions for employers, supporting more than 20 million people worldwide. The company has delivered 13 million mental health care sessions, published over 20 peer-reviewed studies, and achieved outstanding results in access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research shows that Lyra’s care model helps people recover twice as fast and drives a 26% year-over-year reduction in overall healthcare claim costs. Lyra is expanding access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform that combines top-quality care with technology solutions.

As the dedicated lead for the UK and Ireland, you will have a dual role: serving as the primary Customer Success Manager (CSM) for local contracts and acting as the Local Account Manager for global clients with a presence in the UK. You will be a strategic leader responsible for embedding mental health excellence into clients’ workplace cultures, ensuring impactful adoption, and supporting retention across the portfolio.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed in accordance with the Lyra Health Workforce Privacy Notice. To the extent permitted by law, we will collect personal information from you, including but not limited to your name, email address, gender identity, employment information, and phone number, for recruiting and evaluating your fit, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and voluntary. If you provide it, you consent to Lyra processing it for the purposes described at the time of collection, such as for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will be retained only for as long as necessary to fulfil the purposes described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside the United States—for example in the EU, Switzerland, and the UK—you may have the right to request access to, or a copy of, your personal information (including in a portable format), request deletion of your information from our systems, object to or restrict processing, or correct inaccurate or outdated information. These rights may be subject to legal limits. To exercise your data privacy rights outside the United States, contact globaldpo@lyrahealth.com. For more information about how we use and store your information, please review our Workforce Privacy Notice.

Benefits available to individuals located in the UK will comply with UK law and may differ from benefits offered in other countries. Benefits will be provided in a way that aligns with applicable law.