Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

Please apply using a laptop or desktop computer.

Work from home, set your own schedule, and earn money.
As an independent contractor with Omni Interactions, you’ll gain access to a variety of exclusive contract opportunities.
When you partner with Omni, you work remotely and provide customer service on behalf of their clients.
You’ll support customers via phone, chat, tickets, or outbound calls.
You earn money by assisting Omni’s customers.

Benefits:
• Work from home
• No commute
• Set your own hours
• Work whenever it suits you
• Gain experience in multiple industries
• Competitive pay

About the application process:
This is the first step to working with Omni. Once you join the community of remote customer service contractors, you’ll receive exclusive access to all available contracts.
Click “Apply Now” to get started and complete your profile. You’ll take a short online assessment that takes about 15 minutes. If you qualify, you’ll receive a login invitation to the online portal within 24 hours, where you can browse contracts and apply for those that fit your skills. Be sure to review the technical requirements before applying.

Overview:
Omni partners with many clients. Qualified independent contractors provide customer service (handling inbound calls, chats, and emails) for Fortune 500 companies.
You will primarily handle incoming phone calls and may also support customers through chat or email.

Work schedule:
• Flexible scheduling
• Most work is done on weekdays during daytime hours
• Freedom to create a schedule that fits your lifestyle

Compensation:
• Pay varies by client, typically between $14 and $20 per hour
• Compensation is based on your phone status while assisting customers
• Additional incentives may be available depending on the project and performance

Required skills:
• Excellent written and verbal communication skills
• Customer service experience
• Accuracy and strong problem‑solving abilities
• Friendly, empathetic, and professional communication
• Self‑motivated, proactive, and resourceful
• Comfortable with technology and computer software

Important information:

Technology and equipment:
• Quiet, secure workspace
• Personal computer with at least 8 GB RAM (no tablets or Chromebooks)
• Wired USB headset with microphone
• High‑speed wired internet with at least 10 Mbps download
• Windows 10 or 11 operating system (some clients allow AppleOS)
• Up‑to‑date antivirus software
• Smartphone, Android tablet, or iPad for program requirements and authentication
• Windows 10 or 11 required (some clients accept AppleOS)

Work environment:
• Quiet, distraction‑free room
• Organized workspace

We are currently unable to contract with individuals living in Alaska, California, Connecticut, Delaware, Illinois, Michigan, Massachusetts, Maryland, New Jersey, New York, Oregon, Rhode Island, Vermont, Washington, or Washington DC. Applicants must pass a criminal background check.

We can contract with individuals living in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, and Wyoming.

Contract relationship:
Your relationship with Omni Interactions is that of an independent contractor. Omni does not withhold taxes from your earnings. By accepting the contract, you acknowledge that you are not entitled to vacation pay, sick leave, retirement benefits, social security, workers’ compensation, health or disability benefits, overtime pay, unemployment insurance, or any other employee benefits.