Time zones: PST (UTC -8)
Bonfire currently supports a virtual work setup, but we will only be hiring candidates who live in Oregon, Nevada, or California.
ABOUT THE COMPANY
Bonfire is changing how people buy and sell high-quality custom apparel. We’re a free online platform where anyone can design, sell, and purchase custom products. We’ve helped thousands of individuals, groups, and nonprofits raise money for the causes they care about, and we also partner with the world’s top creators through our premier custom merch platform. We’re a passionate, creative, and data-driven team focused on one goal: strengthening communities that foster a kinder world. We make this vision real by hiring people who are smart and driven, value and respect others, stay committed to curiosity, refuse to settle for “good enough,” enjoy co-creating the future, and thrive in teamwork. Could this be what you’re looking for?
ABOUT THE JOB
Our Risk Management team is seeking their next Content Moderator. We’re looking for a curious, investigative problem solver with strong judgment and real moral courage when dealing with difficult choices.
Your role will be to join an established moderation team to review and evaluate all user-generated content on Bonfire—making fast, informed decisions across topics such as intellectual property infringement, violations of community guidelines, and other ethical concerns. You’ll support all areas of content moderation, including policy development, external communications, learning and development, and broader team support.
This position is within our Operations department and reports to the Risk Manager.
All Bonfire employees are expected to live the Mission and Values together and apart:
Humble Ingenuity, Trusting Partnerships, Inclusive Cooperation, Moral Courage, Healthy Dissatisfaction
ESSENTIAL RESPONSIBILITIES
include but are not limited to:
- Moderating content for all Enterprise Non-Profit Campaigns
- Assisting with other user-generated content moderation needs
- Reviewing and maintaining our Greek licensing process
- Managing the DMCA Notice system
- Handling all outbound and inbound communications related to content
MINIMUM QUALIFICATIONS
- High school diploma or equivalent.
- 3+ years of experience in content moderation.
- 3+ years of experience in customer service.
- Any appropriate and effective combination of the qualifications listed above.
- Strong working proficiency in written and spoken English.
- Current travel documents required for international travel without restriction, including but not limited to an unexpired passport.
- Reliable access to a home workspace with minimal distractions, along with dependable high-speed internet and access to a smartphone/mobile device.
- Technically proficient, with strong computer skills and the ability to embrace and adapt to technology changes that are essential to how we work.
- Working knowledge of core Google business, productivity, and collaboration tools/software.
- Working knowledge of core Microsoft Office applications.
ADDITIONAL DESIRED QUALIFICATIONS
- Experience with copyright, trademark, and content policy
- Knowledge of USPTO, TESS, or other relevant trademark databases
- Knowledge of current U.S. internet moderation laws and policies
WHY WORK AT BONFIRE?
When team members around the world were asked to share three words that describe Bonfire, the most common responses were: kind, inclusive, charitable, supportive, collaborative, and passionate. Join us to help guide people toward their full potential and possibility—while supporting a company that’s working to bring more of these values into the world.
In addition to meaningful work, you’ll also receive full-time employee benefits:
- Competitive compensation with strong insurance and savings benefits
- Remote work environment (we’re a fully distributed team)
- Technology setup tailored to your remote work needs
- Swag giveaways throughout the year
- Unlimited PTO, encouraged for everyone to use
- A positive culture and energetic team environment
- The opportunity to help create a kinder planet
- An environment to build your skills, learn new technologies, and challenge yourself
Does this sound like you? If so, we’d love to hear from you.
Apply info ->
To apply for this job, please visit the application page
