Assist in creating and maintaining product, services, and SKU data records across designated platforms, following established procedures
Support data hygiene efforts by identifying and flagging duplicate, incomplete, or inconsistent product information for review
Follow standard operating procedures (SOPs) to ensure consistent product data entry and taxonomy alignment
Assist with the cataloging and upkeep of solution scoping templates and product sizing reference materials
Pull and organize routine data reports under the guidance of senior team members
Coordinate with team members to gather product information needed for catalog updates
Document task steps and data sources to support process transparency and knowledge transfer
Complete a structured 90-day onboarding plan covering core platforms, SOPs, and data quality standards
Supports the team’s use of existing agentic AI systems by running predefined workflows, logging outputs, and flagging errors or unexpected results for senior review
Bachelor’s degree in Business, Information Systems, or a related field (or equivalent experience)
1-2 years of experience in a technology services environment
Proficiency in Microsoft Excel
Strong attention to detail and ability to follow documented procedures
Basic understanding of AI Prompting and Agentic AI approach
Effective written and verbal communication skills
Exposure to Salesforce or similar CRM/ERP platforms
Exposure to Power BI
Familiarity with product catalogs, SKU structures, or inventory management concepts
Experience in an IT services or technology distribution environment
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