About Us:

Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.

Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.

In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.

Over the next year, we’ll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.

Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.

Our Values:

Aim for Understanding

Be All In

Bring Your Whole Self

Lean Into Discomfort

Put Members First

About the Role:

The Associate of QI Capabilities works with the Director of QI Capabilities, along with other department leadership, and Sr. Associates on the team to execute strategies that strengthen internal capabilities to drive quality measure performance across the organization. Internal capabilities can include actionable dashboards to track performance by market, systems integration to surface care need opportunities, and a good understanding of quality measures to drive proper data analysis. The optimal candidate learns quickly, takes initiative, displays an analytical mindset, able to tell a story through data , and works collaboratively with all team members. If you like rolling up your sleeves to solve complex challenges, have experience gathering information, analyzing data, synthesizing findings, and turning data into information and knowledge, this is an ideal position for you.

• Implement the roadmap for internal capabilities to drive quality measure performance across the organization. Internal capabilities can include actionable dashboards to track performance by market, systems integration to surface care gap opportunities, and a good understanding of quality measures to drive proper data analysis

• Conduct data analysis to turn data into information, trend quality performance across all markets, and support the data needs for PDSAs in the markets

• Proactively analyze data to answer key questions for stakeholders or yourself, with an eye on what drives quality performance, and investigate and communicate which areas need improvement in efficiency and productivity

• Create and maintain rich interactive visualizations through data interpretation and analysis, with reporting components from multiple data sources

• Evaluate internal systems for efficiency, problems, and inaccuracies, and work with other teammates or departments to improve the issues

• Execute project charters, project and business plans to identity, implement & track projects & quality improvement initiatives

• Collaborate with the greater quality team to form a high performing team

Requirements for the Role:

• Bachelor’s required

• 1+ years of experience in healthcare related experience in HEDIS and Stars

• 3+ year of experience in quality improvement/management, and/or population health management

• Have experience in analyzing or using HEDIS and STARs data, and understand technical specification

• 3+ years of experience in Excel and data reporting tools

• Have experience reviewing large data sets (in excel and data systems), developing performance dashboards, and communicating trends to diverse stakeholders

• Intermediate experience with Looker, Tableau, or other data visualization tools

• Prior experience working with Electronic Medical Records (Athena preferred)

What We’d Like From You:

A resume and/or LinkedIn profile

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

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We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The expected salary range for this position is $58,032 to $71,200. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.