Company Description Beta Analytic is a dedicated radiocarbon dating laboratory for archaeologists, geologists and hydrologists. It also tests the renewable carbon content of various liquid, gaseous and solid materials for greenhouse gas and biobased/biofuel monitoring programs. Its sole mission is to provide academic and industrial researchers with highly accurate radiocarbon dating results within the quoted delivery time.
We are looking for self-motivated individuals to help assist in our customer service and business development efforts with current and potential German clients, which include universities, scientific researchers and archaeological institutions. Communications are over the phone and via email as well as periodic attendance at conferences. The candidates must be available during business hours and based in Europe.
Excellent command / highly proficient in spoken and written English & German is required.
Role and Responsibilities
Business Development / Prospecting Contribute to the growth of your local region in terms of samples and new clients Contribute to strategy & adapt global sales strategy to your local region Obtain and follow up on referrals from cold calls and conversations with clients Prospecting activities Represent Beta at conferences Monitor news, tenders and national projects and follow up accordingly
Account Management Build relationships with key contacts to develop business at major accounts in your region Use data analysis to track sample submittal trends – follow up with clients to resolve any issues and fill up the pipeline Gather market intel (industry trends, competitors, regulations) and report to management/follow up with prospects accordingly Customer Support and Consultation Take care of incoming inquiries/emails Follow up on results Escalate recommendations for improvement in processes and user interface based on customer experience Effective management of productivity, goals, workload and schedule Stay up-to-date with research fields, Beta resources and technical developments in the lab and industry
Account Manager – Skill Set Discipline, autonomy, motivation, and drive Accountability: true to word, takes action and accepts responsibility Effective at Initiating / Maintaining relationships and building mutual trust Can engage a prospect and lead decision-making process Intellectual curiosity and grasp of technical topics Good communicator with a highly professional manner – telephone and email Consultative style / customer service orientation Demonstrates logical thinking and problem-solving skills Can follow processes and accepts direction Adaptability: Open to challenge, growth, change Positive outlook and can do attitude
Following an initial trial period, this could grow into a long-term position. This is a telecommuting position on a freelance basis.
For more information on our company please go to https://www.radiocarbon.com and https://www.betalabservices.com
Please send your resume and cover letter in English.
Job Type: Full-time
