About the Role

We’re seeking an IT Support Specialist to deliver hands-on IT support for a small business, with an emphasis on website support, security checks, and platform connectivity. You’ll be the main point of contact for keeping third-party integrations running smoothly, while ensuring key business platforms—Google Cloud, Google Workspace, Microsoft 365, Teams, and Salesforce—remain securely connected and fully functional. If you enjoy troubleshooting across a range of tools and want a role that makes a real day-to-day difference for a small business, this position is for you.

What You’ll Do

• Support third-party website issues, updates, and integrations

• Perform security validation and help maintain ongoing compliance across connected platforms

• Set up, configure, and maintain connections between platforms and services (Google Cloud, Google Workspace, Microsoft 365, Teams, Salesforce)

• Troubleshoot and resolve IT support requests involving the tools and platforms in use

• Identify and address connectivity or security problems proactively before they affect the business

What You Bring

• Experience with Google Cloud Platform (GCP) and Google Workspace

• Knowledge of Microsoft 365 and Teams

• Experience with Salesforce

• General IT support experience, including platform connectivity and security validation

• Strong troubleshooting skills across a varied, multi-platform environment

• Ability to work independently and communicate clearly with non-technical stakeholders

Why This Role

• Wide platform exposure: Hands-on work across Google Cloud, Microsoft 365, Teams, and Salesforce, rather than a single narrow tool

• Real ownership: Support the small business’s core operational systems directly

• Security-focused: Take meaningful responsibility for validation and compliance, not just reactive fixes

• Flexible engagement: Remote-friendly role

How to Apply

Interested in applying your multi-platform IT support experience to a small business? Apply through Toptal here: https://www.toptal.com/talent/apply