The Platform team builds the technology that helps Spotify learn quickly and scale smoothly, enabling rapid growth for both our users and our business worldwide. Across many disciplines, we work to make the business succeed—creating the infrastructure, tools, frameworks, and capabilities needed to welcome a billion customers.

Visual Merchandising shapes how content looks and feels throughout the Spotify experience. We create the artwork, visual systems, and creative frameworks behind Spotify Playlists, Share Cards, Video Titles, Podcasts, and Audiobooks—bringing the world’s largest audio platform to life for hundreds of millions of listeners every day.

As AI is changing how creative teams imagine, develop, and produce work, we’re seeking a visionary Creative Lead to define what comes next. This role offers the chance to shape the future of visual storytelling at Spotify by combining exceptional creative leadership with emerging technologies, ensuring every visual experience is unmistakably Spotify while inspiring audiences around the world.

What You’ll Do
– Define and evolve Spotify’s global visual merchandising vision, setting the creative direction for artwork, visual systems, and brand expression across the Spotify experience.
– Lead the ongoing evolution of our creative workflows, identifying how AI can improve creativity, quality, speed, and scalability while preserving outstanding craft.
– Partner closely with Product, Engineering, Design Platform, and R&D leaders to ensure merchandising and product innovation advance together.
– Drive a visual strategy that keeps Spotify culturally relevant across more than 180 markets, balancing global consistency with local expression.
– Set creative principles, standards, and scalable systems that enable teams to deliver world-class visual experiences at scale.
– Build strong partnerships with internal creative teams and external agencies, illustrators, photographers, and freelance talent to expand Spotify’s creative capabilities.
– Lead and develop a high-performing team of Senior Visual Designers by building a culture grounded in trust, inclusion, curiosity, feedback, and creative excellence.
– Own the team’s operating budget and prioritize investments that deliver meaningful creative and business impact.
– Use audience insights, experimentation, and performance data to continuously strengthen the effectiveness of Spotify’s visual merchandising strategy.
– Represent Visual Merchandising as a trusted creative partner across Spotify, influencing senior stakeholders through thoughtful creative leadership.

Who You Are
– You have 10+ years of experience leading creative work across design, art direction, branding, editorial, advertising, or visual storytelling for a consumer-facing brand.
– You have experience building, leading, and developing exceptional creative teams in an inclusive environment where people can do their best work.
– You understand how emerging technologies—including generative AI—are reshaping creative strategy, production, and design systems, and you’re excited by the opportunities these bring.
– You combine exceptional visual craft with strategic thinking, balancing creativity, business objectives, and customer needs.
– You have experience collaborating across product, design, engineering, marketing, and executive leadership teams to deliver ambitious creative outcomes.
– You’re comfortable using data, experimentation, and audience insights to guide creative decisions without compromising creative quality.
– You have experience working across global markets and understand how to create work that respects cultural nuance while maintaining a strong global brand.
– You care deeply about mentoring others, raising the creative bar, and fostering a culture of continuous learning and collaboration.
– You’re naturally curious about design, music, culture, technology, and storytelling, and you’re motivated by creating work that reaches millions of people every day.

Where You Are
– This role is based in London or Stockholm.
– We offer flexibility to work where you do your best work, with some in-person meetings while still allowing for remote work.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or evaluating responses. These tools help our recruitment team but do not replace human judgment. Final hiring decisions are made by humans. For more information about how your data is processed, contact us. Read our AI notice here: https://lifeatspotify.com/ai-notice