What We’re Looking For:

The Central Academic Student Support Organization is known as TLG, which includes Tutors, Learning Assistants, and Graders.

The TLG organization consists of three teams that provide centralized academic support to boot camp students. Most TLG staff are part-time, and hiring is ongoing.

This role is responsible for organizing the hiring process, onboarding, and training for new TLG staff, along with other HR-related duties.

Key Role and Responsibilities:

• Work across TLG teams to identify staffing needs for each team.
• Partner with Instructional Recruitment to ensure TLG hiring requirements are communicated and met.
• Collaborate with HR throughout each stage of hiring to support a smooth 2U onboarding process.
• Coordinate and lead TLG functional onboarding and training.
• Partner with TLG teams to plan and coordinate work schedules for new staff.
• Collaborate with HR as needed for performance reviews and performance improvement plans.
• Conduct exit interviews.
• Track and report relevant metrics related to recruitment, hiring, onboarding, training, termination, and resignation.
• Support resignations and terminations.

Education and Experience:

At least 1 year of experience managing systems.

Proven experience designing and implementing complex team systems to improve key metrics, team efficiency, and team satisfaction.

Proven experience managing complex cross-functional relationships.

Strong verbal and written communication skills, with the ability to communicate politely, tactfully, and clearly.

Excellent organizational skills and strong attention to detail.

About 2U Inc. (NASDAQ: TWOU)

2U is made up of three business lines: Graduate Degree Programs, Short Courses, and Boot Camps. Beyond traditional learning management systems, we use technology, people, and data to help leading universities and enterprise organizations transform in the digital era—and eliminate outdated practices in higher education. We support lifelong learning, meaning going beyond a single degree. We help students build the skills they need to change careers, grow their expertise, and tackle the challenges of a changing world. We work with our partners to meet these needs by developing new digital education technologies and offerings that support learners at different stages of life. Whether learners need a refresher, a new skill, or a complete change in career direction, our partners help them succeed. Together, 2U has helped transform the lives of more than 275,000 students and lifelong learners.

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture that reflects diverse backgrounds, ideas, genders, ages, races, cultures, sexual orientations, abilities, and other unique qualities. We aim to create a workplace where every employee feels empowered by both our differences and our shared values.

Benefits & Culture

Working at 2U means collaborating with mission-driven people who are passionate about our work. We work together to solve challenging problems and deliver the best outcomes for our partners, students, and one another. You’ll find teammates collaborating in open workspaces, in the kitchen grabbing a snack, or taking breaks in our game rooms.

2U offers a comprehensive benefits package:

• Medical, dental, and vision coverage

• Life insurance, disability, and 401(k)

• Unlimited snacks and drinks

• Generous paid time off, including unlimited PTO

• Additional time-off options include volunteer days, parental leave, and a company-wide winter break.

In Colorado, the anticipated base salary for this role is $50,000.00, with potential eligibility for bonus and equity. Final compensation may vary based on the work location (candidate’s assigned office) and prior experience.

To learn more, visit https://2u.com

Note: The statements above describe the general nature and level of work for this position and are not intended to list every responsibility, duty, or required skill. Employees may be asked to perform duties outside their normal responsibilities as needed.

2U is an equal opportunity employer. We do not discriminate against applicants or employees and provide equal employment opportunity to all individuals regardless of race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veteran status, or any other protected category under applicable federal, state, or local laws. Our equal opportunity policy applies to all employment terms and conditions, including recruiting, hiring, training, promotion, benefits, and pay.

$70,000 — $120,000/year