Description
Position at Dynacare

Job Posting: Tele-Interviewer, 100% Remote
Where YOU work makes a difference.
Life is precious, and every moment matters. Dynacare helps Canadians build a healthier future through convenient, easy-to-understand, and accessible care and wellness solutions. When you join our team, every day is a chance to improve, grow, and stay inspired. We provide an environment where you can develop your career in the direction you choose. We’re modernizing our technology and refining our processes, so you can do your best work, create meaningful impact, and thrive.

This role is 100% remote, with benefits, and training paid by the employer.
Could YOU be our next Tele-Interviewer? As a Remote Tele-Interviewer, you will deliver a high standard of customer service to clients in the insurance industry. From home, you will complete medical and lifestyle history questionnaires by phone with insurance applicants and arrange telephone interviews. You will work with a team of tele-interviewers, staying connected online with colleagues, helping foster a positive team environment, and meeting quality performance targets. Your role is essential in providing customer service that creates the best possible experience for clients.

Status – Permanent Full Time

Vacancy – Existing

Shift – Tuesday to Friday 2:00 PM–10:00 PM and Saturday 9:00 AM–5:00 PM EST

Discipline – Tele-Interview

Work Style – 100% Remote

Openings – 1

Application Deadline (Internal Applicants) – Thursday, April 23, 2026 at 5:00 PM EST.

Why Dynacare Is a Great Place for YOU

• Join an award-winning “Top Employer” with meaningful, impactful career opportunities.
• Access a health and wellness benefits program that supports you and your loved ones.
• Grow with a dynamic, successful organization through internal mobility opportunities.
• Plan for your future with an RRSP match and an employee stock purchase program.
• Work in a collaborative, diverse environment that values dignity and respect for everyone.

What YOU Will Do
As a Tele-Interviewer working from home, you will be part of a call center team supporting high-quality customer service for our insurance clients and their insurance applicants. Tele-interviewers are responsible for:

• Interviewing insurance applicants to gather their medical and lifestyle history by completing insurance questionnaires.
• Providing a positive experience for clients.
• Helping schedule tele-interview appointments based on applicant and interviewer availability.
• Following up with applicants when information is missing or additional details are needed after the questionnaire is completed, while maintaining the confidentiality of their private information.

Pay Range: $19.35 per hour. While the hiring pay range has been set, your final rate will be determined based on factors such as your level of experience and education requirements, among others.

At Dynacare, we may use AI-powered tools during recruitment. AI will never contact candidates directly.

What YOU Bring to the Role

• At least one (1) year of experience in a customer service-related position.
• Intermediate-level proficiency with Word, Excel, and Outlook.
• The ability to speak confidently on the phone while documenting information at the same time.
• Strong ability to prioritize and work in a results-focused environment.
• Ability to work independently and as part of a team to meet departmental goals.

Assets

• Any other language spoken or written
• Interest in ongoing learning

Education
Post-Secondary

Passionate about supporting healthy lives with commitment and care?
Apply today and let us open the door to your extended career journey.
Dynacare has been a “Top Employer” for many years—and for good reason. We’re a great place to work. At Dynacare, we’re proud to hire the best people. If you’re looking for a meaningful career where you can support healthy lives with commitment and care, we’d love to meet you. We hope you’ll join us as we work to become Canada’s leading health and wellness solutions provider.

Dynacare is proud to be an equal opportunity employer committed to attracting, selecting, developing, and treating all individuals fairly. We believe diversity strengthens us, so we hire diverse talent and respect the needs of all employees.
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Location
Brampton,