Technical Solutions Engineer

last updated May 13, 2022 4:47 UTC

MongoDB

HQ: Remote

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MongoDB is growing and looking for strong engineers who are fluent in Spanish.

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem – database server, drivers, our management suite, and services such as Cloud Manager (the online product we developed for customers for automation, backup, monitoring, and analysis of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers.

Why MongoDB is a fantastic place to work and build your career

  • Be a part of the company that’s reinventing the database, focused on innovation and speed

  • Enjoy a fun, inspiring culture that is engineering focused

  • Work with exceptionally talented people around the globe

  • Learn, contribute, and make an impact on the product and community

Cool things you’ll do

MongoDB is on a mission to change the way people think about databases. Along the way, our customers encounter questions and issues about how our approach to databases works for their use case. In Technical Services, it’s our job to help these people.

You’ll be working alongside our largest customers, solving their complex issues – resolving questions on architecture, performance, recovery, security, and everything in between. You’ll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You’ll be an advocate for customers’ needs – interfacing with our product management and development teams on their behalf. And you’ll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

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