We are 400+ employees from diverse backgrounds that hail from more than 50 countries and speak 15 languages. But, we all share one thing in common: we’re passionate about accelerating software innovation. Our vision is to put Nexus products at the center of every open-source decision made by modern engineering organizations.

We support our remote employee experience.While we have great office spaces in the Fulton MD, Tyson’s Corner VA, London UK, and Sydney AUS, we’re very distributed and remote first (and always have been). We use several communication tools to connect across the company—and all remote employees have the opportunity to visit our offices and meet their teams face-to-face at team meetups. We also have an annual company meetup to get quality in-person time with the entire company at least once a year.

Learn more at https://www.sonatype.com.

This role is 100% remote. You must be located in the United States or Canada.

Sonatype seeks a highly motivated, self-directed individual to join our technical support team as a Senior Support Engineer. In this role, you will provide advanced product support to customers dealing with complex issues surrounding the use of Sonatype products and solutions. A deep desire to provide excellent customer service coupled with a strong (and broad) technical background will be imperative to succeed in this position.

At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity, and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.