Sentient has built the world’s most powerful distributed artificial intelligence system, which powers innovative products that solve some of the world’s toughest problems.

Combining evolutionary computation, deep learning and other AI techniques, running on one of the world’s largest computing grids, the Sentient platform enables us to understand truly massive data sets in a profound way, enabling cutting-edge products in the financial and e-commerce markets, along with scientific research in health and other domains.

The Sentient R&D team includes world-renowned experts in evolutionary computation, deep learning, artificial life, and distributed computing. The quality of Sentient’s team and technology has attracted some of the world’s most influential investors, making Sentient the best-funded independent artificial intelligence company.

We are seeking an exceptional Support Engineer for our San Francisco office.

This is the perfect role for a customer-service oriented technology pro with deep AWS experience, who can support customers, triage problems, and guide engineering teams towards providing solutions to any and all issues with our advanced visual intelligence products.

About Sentient Technologies:

• We have built an ultra-scalable Artificial Intelligence and machine learning platform
• Out distributed compute resources is one of the largest in the world
• We are building and deploying game-changing products in a variety of verticals
• Our algorithms have been successfully trading in the financial markets for years
• We are continuing to develop novel applications of machine learning to shopping, healthcare, and beyond
• We have a friendly work environment, an outstanding team, and inspiring leadership
• Our office is beautiful, spacious, and located right next to the Embarcadero BART

The role:

As Sentient’s Support Engineer you will provide mission critical support for a broad array of internal and external customers:

• Customer Support for Sentient’s Visual Intelligence Customers (Tier 1)
• IT support for Sentient’s Technology Team (Tier 2)
• Triage support for Sentient Engineering (Tier 3)

The perks!

• Take-as-you-need vacation!
• 5 sick days
• 10 company holidays
• Telecom reimbursement (up to $120/month)
• Tons of snacks and beverages
• Catered educational lunches every Tuesday
• Catered lunch every Friday
• Bagels on Monday
• Super-convenient location near BART, Caltrain, Muni, Ferries
• Team Events, Happy Hours, Holiday Parties, more.