Your Job:

Everybody at Giant Swarm is doing support and this is nothing we want to change, but we need somebody to take the lead and feel ultimately responsible about the setup of our support organization.

You are one of our voices of our customers, who are using Giant Swarm for architecting and deploying distributed systems. You need to understand these systems and will use a wide variety of open source technologies and tools and take part in testing, metrics, and continuous integration.

Most importantly you will have influence on our roadmap, as you know what our customers want and need.

Requirements:

As all members of our DEV Team, you have experience with more than one programming language and a strong architectural background

You have awesome answers to the following questions: What should support in a developer-led enterprise look like? What would engineers want? What would you want?

You have a strong sense to provide an awesome customer service that makes life easier for Developers. Your communication skills are excellent.

Salary and compensation

$40,000 — $80,000/year

Equity

0.22 – 0.44