Ro is a direct‑to‑patient healthcare company dedicated to helping people reach their health goals by providing care that is as simple and effective as possible. It is the only organization offering nationwide telehealth, lab services, and pharmacy support through a fully integrated platform that guides patients from diagnosis to medication delivery and ongoing care. Since 2017, Ro has supported millions of patients across nearly every U.S. county, including most primary care deserts.

Ro is regularly recognized as a leading workplace in healthcare, in New York, and for women and parents, receiving more than 20 awards from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, the company ranked in the top five medium-sized workplaces in healthcare and New York, and among the top 50 nationwide.

The Senior Supply Chain Analyst is a vital member of the Supply Planning team, responsible for managing and improving inventory health across a multi‑node fulfillment network. The role oversees procurement, inventory planning, and network optimization for packaging, OTC items, and medical devices across various fulfillment channels, including Ro pharmacies, partner pharmacies, and Amazon. You will help reduce obstacles in order fulfillment and support smooth, effective care for patients.

You will act as a main point of contact for suppliers and contract manufacturers, handling end‑to‑end supply planning, including placing purchase orders, managing internal transfers, monitoring lead times, and identifying risks early. You will ensure supply consistency, adapt to changes in fulfillment strategy, and enhance service levels, cost efficiency, and inventory performance across the network. Success in this role requires close coordination with internal teams and external partners to ensure pharmacies have the products needed to serve patients.

What You’ll Do:
• Oversee inventory health for packaging, OTC products, and medical devices across a multi‑node network
• Manage procurement activities with suppliers and contract manufacturers, including purchase orders, production planning, and capacity oversight
• Assess supply, production, and transit timelines to identify risks and create mitigation plans before they affect fulfillment
• Execute inventory transfers to rebalance the network when demand or operational conditions change
• Work closely with Demand Planning to align purchasing with forecasts, service goals, and inventory strategies
• Review inventory performance metrics and make data‑driven recommendations
• Improve inventory strategies by refining reorder points, safety stock, MOQs, and supplier approaches
• Collaborate with Pharmacy Operations, Quality, and Brand teams on packaging updates, product launches, and regulatory needs while minimizing liability
• Partner with the Senior Supply Chain Manager to reduce costs, improve timelines, and reduce patient exceptions to enhance the overall patient experience

What You’ll Bring:
• 4+ years of experience in supply chain, procurement, inventory planning, or operations
• Experience with Netsuite or similar ERP systems and with Looker or similar analytics tools
• Background working with contract manufacturers
• Experience managing inventory across multi‑node, multi‑channel networks
• Strong Excel and Google Sheets skills and experience with inventory purchasing scenarios
• Ability to manage shifting priorities and meet deadlines
• Strong creative problem‑solving skills
• Enjoyment of cross‑functional work in a fast‑moving environment
• Excellent communication skills

Bonus Points:
• Experience with inventory planning tools and Amazon inventory support
• 2+ years managing 3PL partners
• Hands‑on purchasing experience for packaging, OTC products, or medical devices

We’ve Got You Covered:
• Comprehensive medical, dental, and vision coverage plus OneMedical membership
• Healthcare and dependent care FSA
• 401(k) with company match
• Flexible PTO
• Reimbursements for wellbeing and professional development
• Paid parental leave and fertility support
• Pet insurance
• Student loan refinancing
• Virtual mental health, mindfulness, and fitness resources

The target base salary for this role is $88,000 to $100,000, with additional equity and benefits. Compensation is based on factors such as location, skills, experience, and job‑related knowledge.

Ro values in‑person collaboration while supporting flexible remote work within the United States. Employees in the NY tri‑state area join onsite twice weekly, and those outside the region participate in periodic in‑person gatherings.

Ro is committed to building a diverse and inclusive workplace and provides equal employment opportunities without regard to legally protected characteristics.

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