The Design and Research team at Alto plays an integral role in defining the products and services we deliver to our customers in the Pharmacy industry. We collaborate closely within our team and with engineering and product management to identify key focus areas and gather critical insights that inspire and inform design and strategic business decisions.

As a Staff Product Designer at Alto Pharmacy, you’ll be responsible for crafting and delivering best in class product experiences across Alto’s full suite of products. You will bring deep expertise in designing for the Enterprise context to inform and shape future SaaS solutions that will enable Alto’s partners to scale their impact. You’ll join a team of passionate designers and researchers dedicated to building world-class patient and provider experiences, as well as tools and systems that help our pharmacists provide the best patient experience possible.

Accelerate Your Career as You

• Take ambiguous, broad problems and turn them into delightful solutions that will greatly impact our users
• Drive the end-to-end development process: from collaborating with user research, to uncovering opportunities and establishing our high-level product strategy, to validating hypotheses through constant iteration and experimentation
• Employ your full stack of design skills (e.g. interaction, visual, prototyping) to ship experiences people love
• Impact other designers around you through mentoring, feedback and inspiration

A Bit About You

You are an ideal candidate if you have at a minimum:

• 12+ years of experience in product design with a focus on user-centered design.
• Experience in healthcare or health-tech or a highly regulated industry.
• Demonstrated expertise in designing for web and mobile applications, with a strong portfolio showcasing end-to-end design processes.
• Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, or similar.
• Strong understanding of interaction design, visual design, and usability principles.
• Experience working within a design system and collaborating with cross-functional teams, including product managers, engineers, and stakeholders.
• Proven ability to lead large-scale design projects, work independently, and manage multiple priorities.
• Experience in mentoring and coaching junior designers.
• Excellent communication skills, with the ability to clearly articulate design decisions and advocate for the user experience.
• A passion for healthcare and a desire to improve patient and provider experiences through thoughtful design.

Additional helpful experience and skills:

• Have experience working in healthcare or other regulated industries
• Experience designing and building enterprise product integrations
• Supported User Research studies in collaboration with a UXR Lead
• Have Content Design expertise or understanding of UX Content Design Principles

Additional Physical Job Requirements

• Reading English, comprehending, and following simple oral and written instructions.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Assessing the accuracy, neatness and thoroughness of the work assigned.
• Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
• Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
• Frequent repeating motions required to operate a computer or phone that may include the wrists, hands and/or fingers.
• Environmental Conditions: occasional exposure to low temperatures or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
• Physical Activities:
• Occasionally ascending or descending stairs, ramps and the like.
• Moving about to accomplish tasks and/or moving from one worksite to another.
• Adjusting or moving objects up to 20 pounds in all directions.
• Operating motor vehicles.
• Occasional sedentary work that primarily involves sitting/standing/driving/flying.