What this job can offer you
Dive deep into the intricacies of Payroll legislation in the DACH region and emerge as the go-to expert.
When Tier 1 can’t resolve a query, you swoop in to save the day, ensuring our customers always feel valued and heard.
Take the lead in customer escalations escalations. Your expertise shines brightest when challenges arise. Join calls, spread assurance, and offer expert solutions to ensure every client is a happy client.
Be the bridge between Payroll Operations and Client Services, ensuring seamless communication and foresight into potential payroll hitches.
Design top-notch training materials that empower our Tier 1 specialists
Stay Ahead of the Curve. With the ever-evolving landscape of country legislation, your commitment to staying up-to-date with country legislation keeps our internal knowledge base robust and relevant.
Foster Innovation. Cultivate a dynamic team environment where everyone is inspired to seek out-of-the-box solutions, leveraging our rich knowledge base to its fullest potential.
What you bring
Deep understanding of Payroll legislation in Germany with 3+ years experience. Knowledge in Austrian and Swiss Payroll legislation is considered a plus.
You speak German and English fluently.
Experience in client-facing roles.
Excellent communication skills.
Proficiency in payroll documentation and calculations.
Strong project management and organizational skills.
Practicals
You’ll report to: Manager, Payroll Client Services
Team: Payroll & Benefits Client Services
Location: EMEA
Start date: As soon as possible
Remote Compensation Philosophy
Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. Application process
Roughly 3 hours across 3 weeks
(async) Take home test
Interview with Global Manager or Regional Manager of Payroll Client Services
Second interview with Global Manager or Regional Manager of Payroll Client Services
Prior employment verification check (Read more at https://remotecom.notion.site/Veremark-Remote-96e108c037b8423cbd4c3f07a1f9b38b
)
$60,000 — $100,000/year
To apply for this job, please visit the application page
