Working from your virtual UK office, the Software Quality Analyst will lead our software testing efforts and release processes for products. In this hands-on role, you will have opportunities to contribute to the design and implementation of quality control processes and improve the efficiency of the testing process by automating and developing tools to assist in testing within our current Test Driven Development environment. You will provide advice on the prioritization of testing as well as identify potential operational risks and project timeline risks.

You will also work with product management to understand user stories and use cases, work with customer support to reproduce issues and work with engineers to devise and execute feature, integration and regression tests.

You will test to address all aspects of quality including but not limited to user experience, consistency, performance and stability within the product. You will act as the gatekeeper for the product to ensure that a stable, easy to use, consistent product is released to the customer base.

We seek motivated candidates with technical skills, who are capable of working independently to ensure product quality and constantly look for opportunities to improve end user experience.

Key Responsibilities

• Test (hands-on) new features and capabilities of our applications

• Perform final QA and execute regression tests for major, minor and patch releases

• Reproduce customer-reported support issues and capture them in our issue tracking tool (JIRA)

• Develop and document testing strategies and test plans to ensure adequate test coverage

• Track and monitor testing activities and cases with an international team

• Review documentation and training materials

• Support customers in our beta test program

• Work collaboratively with Development, Product Management and Customer Support

• Mentor other team members on test and quality processes

• Assist in the development of specifications based on problem statements