As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. https://www.welocalize.com

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Localization Engineer – takes ownership of intermediate-level localization tasks and processes. They work independently on smaller projects while supporting senior engineers on more complex assignments, contributing significantly to the execution and quality of localized deliverables.

Addresses performance issues and provide time-zone coverage for business required technical services (loc engineering, support engineering) in Americas time zone.

Tasks and Responsibilities

• Customer Delivery
• • Plan and execute intermediate localization workflows, ensuring timely and high-quality deliverables.
• • Independently manage Translation Memory (TM) setup and optimize localization tools for efficiency.
• • Develop basic scripts to automate routine localization tasks.
• • Assist in designing and implementing new processes and improvements in collaboration with senior team members.
• Quality Assurance
• • Conduct thorough QA checks to ensure linguistic and functional accuracy of localized products.
• • Monitor and report on localization quality metrics and suggest improvement measures.
• • Troubleshoot and resolve moderately complex technical localization issues.
• Collaboration and Knowledge Sharing
• • Provide guidance and support to junior team members on localization tools and processes.
• • Act as a point of contact for internal and external stakeholders for defined tasks.
• • Collaborate with senior engineers to ensure effective delivery of large-scale localization projects.

Skills and Knowledge

• Proficiency in using localization tools like Trados, Passolo, Memsource/Phrase, XTM Cloud, or Memoq.
• Proficient in at least one programming/scripting language.
• Excellent troubleshooting and analytical skills.
• Effective communication and teamwork skills in a global environment.
• Review and improve standard operating procedures.
• Analyse and scope file engineering requirements to deliver localization projects.
• Manage work offers in an online dashboard and self-manage capacity and utilization to ensure greater than 90% on-time delivery performance.

Education and Experience

• Bachelor’s degree from an accredited institute of higher education, or, Associates degree plus 1+ year work experience in a technical or engineering role.
• 2+ years of experience in technical, project management, or IT/support roles.